The pursuit of excellence and continuous improvement is key to the success of any organization. With this in mind, SMRT has implemented the Queen Bee Kaizen Programme, an initiative targeted to foster a culture of continuous improvement and innovation within the organization and among its Value Chain Partners (VCPs). Power Automation (PA) is honoured to be one of the participants of the said programme last year.

The main components of the programme include empowering workers to identify both inefficiencies and solutions, promoting collaboration among the team to exchange best practices and ideas, engaging workers so that they are encouraged to speak up and have their opinions heard, providing trainings to keep workers equipped with necessary skills, and recognizing workers’ achievements.

PA shares the same belief as SMRT in that we believe that the best thing we can do for our employees, who are our most important asset, is to provide them with opportunities to upgrade themselves. By using the knowledge gained from the programme, PA has enhanced its operational efficiency, improved customer satisfaction, and reduced costs.